Welcome to Mandarin Oriental Fan Club
Book here with your Fan Club benefits!
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Welcome to the MO Fan Club
Our Fan Club program is extended to a hand-selected group of agencies in thanks for their support of the Mandarin Oriental brand. We appreciate your loyalty and your business
Mandarin Oriental
Fan Club
Be sure to add this page to your bookmarks and check back regularly for more information about the tools and resources we are developing to support you, our loyal and appreciated Fan Club members.
Program Benefits
- USD 100 Food & Beverage or Spa Credit, per room per stay
- Daily full breakfast for two persons
- Complimentary High Speed Internet Access during stay
- 10% commission on all Spa Services (net price excluding gratuity and taxes) booked as result of initial lead by agent
- Personalized welcome amenity and note on behalf of agent from senior property management
- One category room upgrade, subject to availability at time of check-in
- Dedicated Ambassador team support at each property
- Password protected website: https://www.mandarinoriental.com/en/fan-club
- Priority waitlist clearance
- Commissions processed within 21-days of guest departure
- GDS access (Sabre: FAN, Galileo: MOFAN, Amadeus/Worldspan: 3MF)
*Mandarin Oriental, Kuala Lumpur & Mandarin Oriental, Jakarta offer alternative benefit in lieu of credit, please contact fanclub@mohg.com for details
**Terms & conditions may apply
**Terms & conditions may apply
The benefits and amenities listed above cannot be displayed on any consumer facing website, even if password protected. Refrain from using the word “exclusive” when describing Fan Club amenities to clients.
Fan Club Offers
Exclusive 15% Commission – Now on All Room Types
Valid until 30 September 2025
- Secure a 15% commission on all room categories, suites, and Club Floor reservations, across qualified Fan Club offer rate codes.
- Inclusive of Fan Club benefits
Terms & Conditions:
- Enhanced commission offered at Mandarin Oriental Qianmen, Beijing: 20% commission on Signature Courtyards.
- Offer applies to new bookings only
- Offer is subject to availability, and blackout dates may apply.
- Offer does not apply to group reservations
- Offer is available at participating Mandarin Oriental properties globally, excluding Mandarin Oriental, Lago di Como and Mandarin Oriental Pudong, Shanghai. At Mandarin Oriental, Bodrum offer excludes select villas. At Mandarin Oriental, Guangzhou offer applies only to Club Floor and Suites
- Club Rooms and Suites are subject to availability, and blackout dates may apply.
- Club Rooms and Suites are available at the following properties: Abu Dhabi, Dubai, Guangzhou, Hong Kong, Jakarta, Kuala Lumpur, Muscat, Santiago, Shanghai, Shenzhen, Singapore, Taipei.
Plan Ahead
Book in advance and enjoy up to 20% off your stay.
Terms & Conditions:
- Local Taxes apply.
- Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
- Rates are subject to change and may vary on certain days of the week.
- Special Event cancellation policies may apply.
Short & Suite
Book a suite and enjoy up to 15% off plus breakfast.
Terms & Conditions:
- Local Taxes apply.
- Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
- Rates are subject to change and may vary on certain days of the week.
- Special Event cancellation policies may apply.
One More Night
Enjoy a complimentary night.
- Stay a minimum of three or four nights, depending on the property selected, and receive a complimentary night.
- Offer inclusive of Fan Club benefits.
Terms & Conditions:
- Local Taxes apply.
- Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
- Rates are subject to change and may vary on certain days of the week.
- Special Event cancellation policies may apply.
Contact information
How may we assist you?
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Kim Liew
Director, Global Sales
Telephone: +65 68 853 033
Email: kimliew@mohg.comTalisa Lee
Senior Sales Manager (Indonesia, Malaysia, Singapore, Vietnam)
Telephone: +65 6885 3039
Email: tlee@mohg.comRico Kwong
Senior Account Manager
Telephone: +852 2895 9183
Email: ricokwong@mohg.comPeter Hession
Australia International Sales Representative
Telephone: +61 437 801 002
Email: peter@peterhessionassociates.comAakriti Batra
India International Sales Representative
Telephone: +91 981 808 1449
Email: aakriti@1524delhi.comAkinori Hirabara
Japan International Sales Representative
Telephone: +81 80 2931 9744
Email: ahirabara@mohg.comGreater China
North China - PEKCherry Wang
Director of Global Sales, China
Telephone: +86 1371 890 6513
Email: cherryw@mohg.comSarah Wang
Assistant Director, Global Sales – Leisure
Telephone: +86 139 1071 4367
Email: swang@mohg.comEast China - SHA
Peter Wang
Director of Global Sales, China
Telephone: +86 21 6335 1800
Email: peterw@mohg.comSouth China
Donna Wong
Head of Global Key Accounts (Hong Kong, Taiwan)
Telephone: +852 2895 9284
Email: donnaw@mohg.com -
Barbara Cacoulidis
Vice President, Global Sales
Telephone: +1 646 320 3272
Email: bcacoulidis@mohg.comTom Puleio
Director, Global Sales
Telephone: +1 415 728 5860
Email: tpuleio@mohg.comEmily Holbrook
Director, Global Sales
Telephone: +1 310 774-1730
Email: eholbrook@mohg.comJennifer Freire
Associate Director, Global Sales
Telephone: +1 646 881 8610
Email: jfreire@mohg.comMarisa Vianna
Brazil International Sales Representative
Telephone: +55 21 2249 0588
Email: marisa@xmart.com.brMarianne Stoopen
Mexico International Sales Representative
Telephone: +52 55 54 12 6584
Email: marianne@salesinternacional.com -
UK
Dominik Trimborn
Vice President, Global Sales, EU/UK/RU
Telephone: +49 0 151 155 98 991
Email: dtrimborn@mohg.comNidale Barret
Director of Global Sales Western Europe & Head of Global Luxury (PAR)
Telephone: +33 6 25 39 49 39
Email: nbarret@mohg.comJoerg Schwarting
Director, Global Sales
Telephone: +1 44 0 79 5173 8774
Email: jschwarting@mohg.comEllie Osborne
Account Manager, Global Sales
Telephone: +44 0 20 7908 7877
Email: eosborne@mohg.comTherese Jakeman
Account Manager, Global Sales
Telephone: +44 0 78 2504 0525
Email: tholmstrup@mohg.comGER
Timo Bohn
Director, Global Sales
Telephone: +49 0 160 9148 6040
Email: tbohn@mogh.comEmma Huang
Account Manager, Global Sales
Telephone: +49 176 1909 8902
Email: ehuang@mohg.comRU
Oksana Malook
Russia International Sales Agent
Telephone: +1 985 774 97 19
Email: omalook@mohg.comCH
Valeria Stepanova
Director, Global Sales
Telephone: +49 0 69 610632
Email: valerias@mohg.comMENAT
Nadia Beaulieu
Vice President, Global Sales
Telephone: +971 56 547 4055
Email: nbeaulieu@mohg.comLoay Osman
Director, Global Sales (Kuwait & Qatar)
Telephone: +971 56 969 4543
Email: losman@mohg.comMohammed Imran
Director, Global Sales (UAE & Bahrain)
Telephone: +971 5252 44661
Email: imranmy@mohg.comAshik Ali
Director, Global Sales (KSA & Oman)
Telephone: +966 54 84810 88
Email: aali@mohg.com